Management Position

Head Bartender

Job Summary

The primary responsibility of the Head Bartender is to ensure guest satisfaction by delivering quality beverage service that consistently and effectively reflects the luxurious nature of the company.


Knowledge, experience, skill, and/or ability

What You’ll be Up to :

● Provide an epic experience for our guests at all times

● Maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic

selections available in the assigned outlet

● Maintain complete knowledge of designated glassware and garnishes for each drink

● Maintain complete knowledge of table/seat/station numbers, proper table set ups, room

capacity, hours of operation, menus, price range and dress code of assigned outlet

● Competently open and serve wine/champagne bottles

● Fully knowledgeable in standard cocktail recipes, wine lists, spirits, other alcoholic

beverages, garnishes and presentations

● Interact with Sailors and provide beverage information, promoting drinks and/or upselling

premium brands. They will also suggest alternative cocktails that aren’t visible on the

menu

● Ensure that all bar products, equipment and cleaning materials are used in a cost-

effective manner

● Ensures that Sailor orders are correctly entered into the system and monitors tab for any

corrections necessary

● Carries out clear down routines after service and ensures the appearance and condition

of all items including glasses and bottles meet Virgin Voyages standards

● Be familiar with all cruise services/features and activations to respond to Sailor inquiries

accurately