Bar Waiter/ waitress
Job Summary
The primary responsibility of the Bar Waiter/Waitress is to provide quality and luxurious service to the guests that consistently and effectively reflects the luxurious nature of the company.
Knowledge, experience, skill, and/or ability
What You’ll be Up to :
● Provide an epic experience for our guests at all times
● Maintains a complete knowledge of all menu items, liquor brands, beers and
non-alcoholic selections available in the assigned outlet
● Maintains a complete knowledge of designated glassware and garnishes for each drink
● Maintains a complete knowledge of table/seat/station numbers, proper table set ups,
room capacity, hours of operation, menus, price range and dress code of assigned outlet
● Competently and with style open and serve wine/champagne bottles
● Interact with Sailors and provide beverage information, promoting drinks and/or upselling
premium brands. They will also suggest alternative cocktails that aren’t visible on the
menu
● Ensure that all bar products, equipment and cleaning materials are used in a cost-
effective manner
● Inspect cleanliness and condition of assigned station and service areas; rectify any
deficiencies
● Ensures that Sailor orders are correctly entered into the system and monitors tab for any
corrections necessary
● Carries out clear down routines after service and ensures the appearance and condition
of all items including glasses and bottles meets Virgin Voyages standards
● Notifies Bar Supervisor of any complaints raised and seeks to resolve
● Is familiar with all cruise services/features and activations to respond to Sailor inquiries
accurately