Bar Position

Bar Waiter/ waitress

Job Summary

The primary responsibility of the Bar Waiter/Waitress is to provide quality and luxurious service to the guests that consistently and effectively reflects the luxurious nature of the company.


Knowledge, experience, skill, and/or ability

What You’ll be Up to :

● Provide an epic experience for our guests at all times

● Maintains a complete knowledge of all menu items, liquor brands, beers and

non-alcoholic selections available in the assigned outlet

● Maintains a complete knowledge of designated glassware and garnishes for each drink

● Maintains a complete knowledge of table/seat/station numbers, proper table set ups,

room capacity, hours of operation, menus, price range and dress code of assigned outlet

● Competently and with style open and serve wine/champagne bottles

● Interact with Sailors and provide beverage information, promoting drinks and/or upselling

premium brands. They will also suggest alternative cocktails that aren’t visible on the

menu

● Ensure that all bar products, equipment and cleaning materials are used in a cost-

effective manner

● Inspect cleanliness and condition of assigned station and service areas; rectify any

deficiencies

● Ensures that Sailor orders are correctly entered into the system and monitors tab for any

corrections necessary

● Carries out clear down routines after service and ensures the appearance and condition

of all items including glasses and bottles meets Virgin Voyages standards

● Notifies Bar Supervisor of any complaints raised and seeks to resolve

● Is familiar with all cruise services/features and activations to respond to Sailor inquiries

accurately